We are offering a Technical Support Engineer position to build the global contextual advertising leader.

BENEFITS OF WORKING AT SEEDTAG

• Growth: International, highly demanding work environment in one of the fastest growing AdTech companies in Europe. We reject "that’s the way it’s always been done". In Seedtag you can find an energetic, fresh workplace, multicultural work environment where our members are from different countries in Europe, LATAM, US and so many more!
• Impact: The chance to have a direct impact, here you don't work for the sake of working, we all have an impact on seedtag in our own way, rowing in the same direction.
• Diversity of methodology and people: Seedtag DNA is unique and highly appreciated by very different types of Seedtagers. We embrace diversity and encourage everyone to seek the best version of themselves and to show who they really are. With a totally flexible methodology.
• Flexibility: At Seedtag, we trust you, you can work from home, the beach, or the office. The important thing is to work on your goals.

SEEDTAG PERKS

• 🇬🇧 🇪🇸 Optional company-paid English and/or Spanish courses
• 🏋 Gympass
• 🍽️🚘 Access to a flexible benefits plan with restaurant, transportation, and kindergarten tickets and discounts on medical insurance
• ☕ A great workplace location with food, snacks, great coffee, and much more
• 🍻 We have many team activities you can join and enjoy with your colleagues! A Yearly offsite with all the company, team offsites, and Christmas events…
• 📚 Access to learning opportunities (learning & development budget)

YOUR CHALLENGE

• You will work with the support team to evaluate complex problems, identify root causes, derive resolutions, and implement preventive measures.
• You will provide technical reports to necessary stakeholders on time with professional diagnosis and suggestion
• Writing procedures and Knowledge Database maintenance.
• Support product quality improvement.
• Tracking of every request from the beginning until its resolution

YOU WILL SUCCEED IN THIS ROLE IF

• You have a bachelor’s degree in Engineering, Computer Science, or a related field
• You have at least 2 years of work experience
• You have excellent written and oral communication skills with the ability to communicate findings effectively with both technical and non-technical stakeholders.
• Strong problem-solving, troubleshooting, and analytical skills being empowered to find the solutions to complex issues by yourself.
• You have a process improvement mindset.
• You are customer-service focused and used to holding remote sessions with requesters for faster analysis.
• You have a collaborative mindset.
• You have excellent English proficiency level

As Desirable:

• You have coding skills

WHO WE ARE

Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology provides human-like understanding of the content on the web, the highest level of brand safety in the industry, and unmatched cookieless targeting capabilities.

We engage with the market on both demand and supply sides to create, activate and launch high-quality advertising campaigns at scale. We are committed to creating a more beautiful, respectful, and engaging way to do advertising.

KEY FIGURES

2014 · Founded by two ex-Googlers

2018 · 16M total turnover & Internationalization & Getting growth

2021 · Fundraising round of 40M€ & +12 countries & +300 Seedtaggers

2022 · Fundraising round of 250M€ + expansion into the U.S market

Are you ready to join the SEEDTAG adventure? Then send us your CV!